Uniservice Apartment Solutions
Operations Manager
Full Job Description
1. Frequent site visits
2. Handling of end to end operations across all sites.
3. Property operations audits
4. SPOC for all the designated projects.
5. Maintain an effective command over all service managers
6. Customer relationship Management – Client’s engagement. Contract renewals & negotiations to maximize profits.
7. Continuous coordination with Property Manager and his team to ensure smooth site operations
8. Budget preparation for property operations
9. Analyze collection over designated sites.
10. Identification & implementation Safe working practices
11. Ensured 100% compliance towards M&E, Housekeeping, Security & Safety, Horticulture, Pest Control services and adopted best practices to ensure service delivery as per the SLA
12. Driving innovation and continuous improvement of people, systems, processes, and service
13. Lead generation.
14. Coordinate/handle all internal and external meeting settings.
15. Submission of invoice, tracking and collection of the same
16. Site survey report.
17. Ensure strict adherence to SLA’s
18. Ensure strict implementation of SOP
19. Works with security department to coordinate all building fire/life safety drills/seminars.
20. Monthly operations metrics.
21. Analyze the data as per the reports and make necessary changes to improve the overall performance of the business.
22. Preparing the Daily/Weekly and Monthly reports.
23. Liaison works with Govt. Agencies viz, PCB, BESCOM, CEIG, BWSSB, etc
24. Smartility daily report approvals. MMR validation & participate in presentation.
25. Task follow-up & closure; Attendance validation & sign off; Billing validation & Payment follow up.
26. Periodically inspect the logbooks& All other Site Documentations’ and checklists for a better management Systems.
27. Staff grievance – Salary, workload, uniforms. Reward & recognition’s etc.
28. Operational escalations.
29. Standby FM job; Hiring & deployment – FM, Blue collar.
30. FM Transition HOTO.
31. Assist client for CAM calculations/ Budgeting
32. Respond quickly to emergency situations.
Job Type: Full-time
Salary: ₹500,000.00 – ₹700,000.00 per year
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Shift allowance
Ability to commute/relocate:
- Whitefield, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Have you handled multiple projects?
Education:
- Bachelor’s (Preferred)
Experience:
- Operations: 4 years (Preferred)
- total work: 1 year (Preferred)
Language:
- Kannada, English & Hindi (Required)
Willingness to travel:
- 75% (Preferred)
To apply for this job please visit in.indeed.com.