Veeksar the Fern, an Ecotel Hotel, Kolhapur
Assistant Front Office Manager
Full Job Description
1. Trains, cross –trains, and retrains all front office personnel.
2. Schedules the front office staff.
3. Supervises workload during shifts.
4. Verifies that accurate room status information is maintained and properly communicated.
5. Resolves guest problems quickly, efficiently, and courteously.
6. Prepare performance reports related to front office.
7. Maximize room revenue and occupancy by reviewing status daily. Analyse rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily.
7. Prepare revenue and occupancy forecasting.
8. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
9. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees
10. Maintain an organised and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.
Job Types: Full-time, Regular / Permanent
Salary: ₹30,000.00 – ₹35,000.00 per month
Benefits:
- Food provided
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Kolhapur – Kolhapur, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
- English (Preferred)
To apply for this job please visit in.indeed.com.