What is TDR in IRCTC ? How To File TDR ? TDR Full Form

Hi Friends as we discussed a few days back How to Book Train Ticket online & How to cancel Tatkal Ticket Online previously, today we are going to learn something about What is TDR and How To File TDR in IRCTC website Online.


TDR Full Form
is  ‘Ticket Deposit Receipt’ IRCTC has launched new service to file TDR  in IRCTC online. No need to go to railway station in person and filling of form etc just  you need to login into IRCTC website with

TDR is basically for the people who did not travel by train they booked the ticket. There  might be plenty of reason a passenger did not travel they all reasons are mentioned  below:

TDR Rules For e-Ticket 

If the customer was not able to perform the journey due to any /or the following reason:

1. Train Canceled By Railways
2. Train running Late by More than Three hours And Passenger Not Traveled
3. Difference of Fare in case proper coach not attached
4. AC Failure
5. Traveled without proper ID proof
6. Wrongly charged by TTE
7. Party partially traveled
8. Passenger Not traveled

In anyone of above case, a passenger is allowed to take benefit of TDR filing facility and getting the decent refund amount of the ticket they booked.

TDR Rules For i-Ticket

  • Customers are requested to surrender the I-Ticket with the Station Master and obtain a Ticket Deposit Receipt (TDR) within 30 days from the date of scheduled travel.
  • Send your claim for refund to the following address attaching the original copy of the TDR to

GGM(IT),
Indian Railway Catering and Tourism Corporation Ltd.
1stFloor, Internet Ticketing Centre
IRCA Building, State Entry Road
New Delhi 110055.

Note: Online refund request is not allowed for i-ticket

  • The TDR Refund will be processed as per Extant Railway Rules:
  • IRCTC will forward the claim to Concerned Railways to process the refund and money of refund amount will be credited back to the same account through which payment was made after receiving the same from the concerned Railways.
  • Ticket deposit receipt(TDR) Rules in case of E-Ticket:-
  • E-ticket refund request (after chart preparation) can be filed online.
  • The customers are requested to use the online TDR Filing & Status tracking service provided by IRCTC. Select the “File TDR” Link in the left panel under the “My Transactions” menu for filing TDR online IRCTC will forward the claim to Concerned Railways to process the refund and money of refund amount will be credited back to the same account through which payment was made after receiving the same from the concerned Railways. In a case of e-ticket, the refund is processed by the Refund Office of the Zonal Railways in whose jurisdiction the destination station of the train falls.
  • Online File TDR option is not available for Agent. If ticket booked through Agent the refund request should route through Agent only.
  • Whenever Agents received such a request from their customers they are required to send a mail to etickets@irctc.co.in containing following details.
Ticket Details
PNR Number Transaction Id Train Number From To Date of Journey
Passenger Details
Sl No. Passenger Name Age Sex Reason for TDR

FAQ

How to File TDR for e-ticket?

For filing online TDR, select ‘File Ticket Deposit Receipt (TDR)’ from menu ‘Services’.

For the ticket booked at the old site, select ‘Old Transaction History’ from menu ‘My Transactions’ and after getting the password verified select ‘File TDR’ link in the left panel under the “My Transactions” menu. IRCTC will forward the claim to Concerned Railways to process the refund and money of refund amount will be credited back to the same account through which payment was made after receiving the same from the concerned Railways. For any other clarifications please mail to etickets@irctc.co.in

For the ticket booked at a new site, go to My Transaction->Booked Ticket history, select the ticket for which you want to file TDR and click on transaction id there you will get one button to file the TDR.

How to File TDR for Tatkal Ticket?

No refund will be granted on cancellation of confirmed Tatkal tickets. For contingent cancellation and waitlisted Tatkal ticket cancellations, charges will be deducted as per existing Railway rules. Partial cancellation of Tatkal e-tickets is allowed but at least one passenger with ID card printed on ERS/VRM should not be canceled. On cancellation of all the passengers whose ID card details is printed on ERS/VRM, all the passengers on that e-ticket will be cancelled.

TDR Refund Rules

Ticket Booking/cancellation Hours: 00.30 HRS to 11.30 HRS

 

IRCTC Service Charges for I-Ticket (Service charge levied is not Refundable):-
Class Service Charge
Sleeper Class/Second Class (SL/2S) Rs.40/- per ticket plus service Tax
Higher Class
(1AC,2AC,3AC,CC,3E,FC)
Rs.60/- per ticket plus service Tax
IRCTC Service Charges for E-Ticket (Service charge levied is not Refundable):-
Class Service Charge
Sleeper Class/Second Class (SL/2S) Rs.10/- per ticket plus service Tax
Higher Class
(1AC,2AC,3AC,CC,3E,FC)
Rs.20/- per ticket plus service Tax
 

Refund Rules for 

Reservation Failed Transaction

If amount getting debited from the customer account and ticket not issued, IRCTC will refund the entire Fare and IRCTC service charges electronically(as the credit to the relevant credit /debit card account used for the transaction), but the bank/card transaction charges are likely to be forfeited.
IRCTC’s payment reconciliation team works on a 24 x 7 basis, IRCTC offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts. This is on account of the multiplicity of organisations involved in the processing of online transactions, the problems with Internet infrastructure currently available and working days/holidays of financial institutions.
Cancellation before Chart Preparation Time:
All refund will be processed as per Extant Railway Rules:

 

Ticket Cancellation Charges:-

For More Please Read: IRCTC Ticket Cancellation Charges 2016/17

The amount deducted is based on the time of cancellation and the status of your ticket. Detailed explanations are given below:-
For cancellation of confirmed tickets more than one day in advance of the scheduled departure of the train, excluding the date of journey, the minimum cancellation charges based on the class of travel as follows:-
Flat Cancellation charges per passenger Class of your ticket
Rs.120/- AC First/Executive Class
Rs.100/- First Class/AC 2 Tier
Rs.90/- AC Chair Car/AC 3Tier/AC 3 Economy
Rs.60/- Sleeper Class
Rs.30/- Second Class
For cancellation of confirmed tickets less than 24 hrs and up to four hours before the scheduled departure of the train, the cancellation charges will be 25% of the total fare paid by you, subject to flat minimum cancellation charges for each class.

 

For cancellation of confirmed tickets less than four hours before the scheduled departure of the train and up to the prescribed time limits as mentioned below, after actual departure of the train, the cancellation charges will be 50% of the fare paid by you, subject to flat minimum cancellation charges for each class.
The Distance of Journey Time limits for cancellation after the departure of the train.
Up to 200 Kms. 3 Hrs.
From 201 Km. To 500 Kms. 6 Hrs.
Over 500 Kms. 12 Hrs.

 

For cancellation of RAC/Waitlisted tickets up to the prescribed time limits, the full refund of fare will be given, after deducting the clerkage charges per passenger.
Clerkage Charges Per Passenger Class
Rs. 30 AC First/Executive Class
Rs. 30 First Class/AC 2 Tier
Rs. 30 AC Chair Car/AC 3Tier/AC 3 Economy
Rs. 30 AC-3 Economy
Rs. 30 Sleeper Class
Rs. 30 Second class

 

If Train running Late by More than 3 hours And Passenger Not Travelled:-
  • In case of train running late by more than three hours & the passenger not performing journey on this account ,full refund is permitted subject to the condition that the ticket is surrendered/TDR obtained in case of I-ticket, if is in E-ticket customer should file online/mail to IRCTC within the prescribed time limits which are as under-
          Ticket distance                             Prescribed time (TDR should be filed within)
          Up to 200 Kms                                          3 Hrs
          201- 500 Kms                                           6 Hrs
          More than 500 Kms                                12 Hrs

 

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  1. Can I travel with the ticket for which I filed a TDR ?

  2. I have filed TDR by mistake. I want to cancel it.. Can I travel for the same PNR as I have not received any communication regarding TDR accepted or not. They just said TDR recrived by them.

  3. Hi,
    I booked train ticket on November 9th, with ticket total price above 5k rs.
    And on Nov 8th, PM Modi ji announced suspension of 500 and 1000 rs note.

    Now, I want to cancel my ticket and make a new one ( for same destination and same date of arrival).
    Can someone please guide, how the cancellation process will work in this case.

    Thank you.

  4. hi I booked a tatkal 3A ticket from chennai to thrissur dated on 23/09/2016 it cost around 1350 rs .but the train is diverted to some where and its been late on around 8 hrs .actual train arrival time in chennai is 23.50 . Then I filed a TDR @ 2.00 am 24/09/2016. filed with the reason of train delayed by more than 3hrs and passenger not travel. Any amount refund to me? When it get?

  5. I have filed TDR by mistake. I want to cancel it.. Can I travel for the same PNR as I have not received any communication regarding TDR accepted or not. They just said TDR recrived by them.

  6. I have 5 tickets booked, and i need to cancel 2 tickets. I am not able to cancel as the chart is already prepared. In this case can i file TDR only for 2 tickets?

  7. PRATIPALSINH says:

    Sir I TDR file for my tatkal ticket Ptana to ndls train late more than 4hour on 03/09/16 so my money back in account ? Or not

  8. Due to the train derailment in angamaly my train is delayed by more than 4 hours. It has not yet started from its originating station yet. So the delay could be more. I booked a flight tkt nd cancelled the train tkt filing TDR citing reason…train delayed by more than 4 hours nd passenger could not travel. How much will I be refunded nd by when?

  9. I cancel my ticket of lichchhwi express which is a sleeper before 10 hours before the departure. My ticket was confirmed. When I was trying to cancel it was telling that ticket cannot be canceled as chart has already been prepared so please file a tdr so in file accordingly. How much money will I get back after this cancelling of ticket through tdr. Kindly reply soon.

    • It depends on the reason you have given during Filing a TDR. Please share which reason you have selected ?

      And please Note: Actually ticket should have been cancelled before chart preparation time.
      To know about chart preparation timing please click here
      To know about cancellation charges if you cancel before chart preparation time please click here

  10. Nilesh Meshram says:

    Sir i was booked a tatkal ticket(e ticket) for the Train No./Name: 12261 / HOWRAH DURONTO for Date of Journey: 26-May-2016 From: NAGPUR (NGP) To: HOWRAH JN (HWH) Class: THIRD AC (3A) and the train got late for more than 3 hours so sir i filed a TDR in this case as i didn’t wanted to travel because i wouldn’t be reaching my destination at the expected time bcs i have Flight schedule on same day at 00:05 27-May-2016 from Kolkata to Bangkok so not possible to reach on time for my flight schedule and i filled TDR ….Please help to provide appropriate resolution with refund amount asap.

    Pls check details

    Booked Ticket History
    Last Transaction Detail
    Transaction ID: 100000515768642 PNR No 8535000185 Train No./Name: 12261 / HOWRAH DURONTO
    Date of Journey: 26-May-2016 Date Of Boarding: 26-May-2016 Class: THIRD AC (3A)
    From: NAGPUR (NGP) To: HOWRAH JN (HWH) Boarding: NAGPUR (NGP)
    Resv Upto: HOWRAH JN (HWH) Quota: TATKAL (CK) Ticket Type: E-ticket

    Passenger Details
    SL No. Name Age Gender Berth Preference Food Choice Concession Status
    1 Bhimarao Gahane 48 Male NO CHOICE NON VEG TDR Entered
    2 Anand Parshuramk 46 Male NO CHOICE VEG TDR Entered
    3 Sunil Kapgate 46 Male NO CHOICE VEG TDR Entered
    4 Vinayak Lanjewar 38 Male NO CHOICE NON VEG TDR Entered
    Payment Details
    Payment Option:HDFC Bank
    Ticket Charge:9100.0 Service Charge:45.8 Total:9145.8

  11. Hi
    I have filed TDR request and current status says CR Registered
    TDR Filing Date: 29-Apr-2016 13:18:50 HRS
    TDR Status CR Registered
    Cancellation ID: 100000100459105
    TDR Zone: SOUTHERN RAILWAY (SR)
    Registration No: 206160500567

    Its almost one month, i have not received any refund on this request. Can you please clarify..

    Thanks

  12. I had booked an eticket from chennai to kyankulam in trivandram mail(24/5/2016) .
    But I missed that train( trivandram mail ) at chennai because connecting train(suvidha special,kolkata to chennai) was late by 4 hours. Will I get any refund?Please clarify in detail.
    a

  13. Somasundaram says:

    I have booked 4 Tatkal E-tickets in online , but only 1 ticket got confirmed other 3 tickets are not confirmed(Tatkal W/L) after chart prepared. The confirm ticket person traveled, but other 3 persons are not traveled.
    When can I get refund to my account. What is the procedures for the same.
    Journey date was 18th may 2016, and I was not aware of TDR procedure, So I did not claim anything. till today I did not get any refund amount for 3 tatkal waiting list person.

    Ticket – E- Ticket
    My PNR number – 8147472345
    Transaction Id – 100000510594626
    DOJ – 18-May-2016

  14. D PANDURANGAIAH says:

    Dear Sir,
    We were having confirmed tickets for 3 family members. We could not travelled by the train due to personal reason. The Train No. is : 12164 ; PNR No. is : 4418250482; Boarding at : Chennai Egmore (MS) ; Date of travel is ; 22 May 2016. Reservation up to ; Dadar (DR); Departure time is ; 06:50 hrs on 22/05/2016. I tried to cancell the tickets many times, but was not successful due to internet problem. Is it possible to file TDR now or No ? please advise me soon.

    with regards from,
    Pandurangaiah D
    Mumbai.

  15. Prashanth says:

    Reason For TDR: Train Late More Than Three Hours and Passenger Not Traveled.
    TDR Filing Date: 11-Apr-2016 15:26:20 HRS
    TDR Status CR Registered
    Cancellation ID: 100000097631035
    TDR Zone: SOUTH WEST RAILWAY (SW)
    Registration No: 215160401035

    Its already 21st May, when can i get the refund?? and what is CR Registered and how many days will it still take? any idea? how can i follow up with IRCTC?

  16. mantisha says:

    I have booked an tatkal tckt which was in waitlist…after chart preparation ..it is also in ckwl ….so will the amount refund automatically or i have to file an tdr??

    please reply soon..

  17. Ravi Ranjan says:

    I filled online TDR in Feb 2016 . Reason was train diverted and not touching the journey station. How much time They will take to refund my amount.

  18. RASHMI RANJAN SAHU says:

    sir i have filed my TDR on the same day of departure of train after 1 hour . can i get my refund ?? my PNR NUMBER IS 4837419980 . KINDLY PLEASE HELP ME OUT. I AM UNABLE FIND ANY UPDATES REGARDING IT.

    THANKING YOU

  19. maine ircts se book kiya tha or us pe TDR lagya…..
    plz tell me 1500 ka waiting ticket ka return kitna aayega

  20. satya praksh says:

    maine aaj he mumbai to delhi ka w/31 cancell kiya hai jo ticket maine tatkal me aaj subh he liya tha……
    or uske cofurme nahe hone pe cancell kiya …..sleepar ke 2 tickets hai…
    1500 value hai ….
    waiting ticket cancell karne pe kitna cut hoga or kitna mujhe melega…plz tell me…

  21. PRAVIN DESHPANDE says:

    I HAVE CANCELLED MY BOOKED TICKET TODAY i.e. 19/04/2016 MY TRAVEL DATE IS 11ST JUNE 16. IF IT IS REQUIERD TO FILE TDR ?

  22. dr. rakesh says:

    Sir I have WL10 COUNTER ticket and now train late approx 7 hr ….so its impossible to travel after 7 hr ..what can I do …station master said meet to me morning ..

    • Go and fill cancellation form, mention reason as Train is late more than 4 hours from your boarding station. You are eligible to get 100% refund amount.

      First confirm how many hours train is late from your boarding station if it is more than 4 hours then only you are eligible for 100% refund.

  23. I am unable to understand the wording of TDR rules:

    “No refund of fare shall be admissible on the
    ticket having confirmed reservation in case
    ticket is not cancelled or TDR not filed online
    upto four hours before the scheduled departure
    of the train”

    In the above text, the word ‘before’ should be ‘after’ right? Why would anyone file TDR before departure of the train? Help me decode the rule as it is written.

  24. Sir I have booked an eticket and the status was waiting list 14 so I tried to book through tatkal service and I got a confirmed tatkal ticket so after that I want to cancel my W/L ticket but it also got confirmed so I have filed tdr with the reason that passenger not travelled. Is it Ok and how much will be refunded?
    DOJ 18/04/2016
    Tdr filling date 17/04/2016

    • For reason “Passenger Not Traveled” any amount refund priority is just 5%.

      You should always give “Seat/Coach was damaged” the chances of refund amount (50% of fare only) is 70%.

  25. Manikandan says:

    Sir, I have booked train 4 tickets from tirupur to tirupati but only one have confirmed balance 3 was in WL after chart prepared so we 4 of them have not travelled and TDR has been filed prior before 2 hours from train starts for entire tickets booked. Whether i could know fully refunded for 4 tickets (1 confirmed and 3 WL) PNR NO: 4318828919

  26. C B Mishra says:

    I have booked a tatkal ticket in 3AC from BRC to KUR for Journey date 10/04/2016.
    However, during chart preparation its status was CKWL/4 for which I could not travel.
    Whether the ticket will be automatically cancelled by IRCTC and refund to my A/C or, I have to file TDR.
    Kindly Inform.

    • It is a eTicket or Counter ticket?

      If counter ticket then you should have cancelled it manually.
      If it is eTicket then Automatic cancellation will be done no need to do anything.

  27. chandan yadav says:

    Dear sir,
    I had booked my 3-AC e-ticket on 26th of march 2016 with two ticket of CKWL/1 & CKWL/2 waiting,after chart prepared it get confirmed with only 1 ticket and another get remains in waiting list .So i didn’t get my refund amount of that ticket.
    Kindly please its request to you refund my amount as soon as possible.

    Thanking You!

    SHIKHA YADAV
    PNR No: 6150627413
    Transaction ID: 100000468980689
    From:MUZAFFARPUR JN(MFP)
    To:LOKMANYATILAK T(LTT)
    Date Of Journey:26-Mar-2016

  28. shailendr kumar says:

    Sir. I have cancelled my e ticket on 20/03/2016 ..which were for travelling date 28may and29 may 2016.. But not get refund … What should I do …

    • shailendr kumar says:

      Dear sir… Here are details of cancelation ..but not get refund amount in my account…….
      1.Your tkt Cancelled. PNR 2543707993,Amt.585 will be refunded in your account.
      2.Your tkt Cancelled. PNR 2760790485,Amt.585 will be refunded in your account.
      so sir help me to refund my amount in my account…
      From
      Shailendra kumar

      • When exactly you got that message? If you got on same day that is 20th March 2016 then please let me know.

        TDR refund process usually takes 7-9 days maximum.
        if it is eTicket then you can check Refund status online by going into TDR History tab.
        Check TDR Status

  29. Anand Verma says:

    Hello
    I have booked my ticket on dec 2016 and my journey date was 19 march 2016 but due to some isuue train was late for 10 hr i had not travel for the same and i had file Tdr but till time i am not received my money. Please help me and suggest.

    • Hey Anand,
      TDR Refund process takes 7-9 Working days (excluding Sunday). Please wait for 2-3 days more and check refunded amount.
      Thanks

  30. Hi, I booked a ticket online in tatkal quota and it got confirmed. Later on my plans got changed and now if i wanted to file TDR online. So will i get any refund? if yes, then how much

  31. Ajay kumar yadav says:

    i have booked ticket from new delhi to bhopal. then i cancelled same day before four hours, from the depature the train , so please can me confirm how many days for the refund my same account,

    • Refund process takes 7-9 days maximum. If you do not get your amount into local bank account then you can file an online complain.

  32. JITESH BHAMBHANI says:

    I have booked the ticket for 18th MARCH 2016 from INDORE to SURAT.Unfortunately i am unable to catch the train and unable to travelled the train.When i try to file the TDR with selected reason as “passenger not travelled”.But when i submit the TDR request i am getting message like
    “TDR allowed before 4 hours of Scheduled Departure of the train for CNF.”

    Could you please help me whether I was able to file TDR or not?

  33. RAJARAMAN says:

    I have booked 2 tickets 3AC From Trivandrum to Chennai, on 01st January 2016 for the journey on 02-Jan-2016.

    Initially both the ticket was on waiting list having 3 and 4. Out of this only one ticket got confirmed and the other one was waiting list even after preparation of chart. Finally the confirmed person traveled thinking that the fare of other will automatically get refunded. After reaching Chennai I enquired with IRCTC and they have directed me to file TDR for refund of fare.

    Within another 5 to 7 days I got a message stating that that the claim has been repudiated for want certificate from TTE to effect that the other passenger has not traveled.

    I again contacted IRCTC official over phone to state the due to this flimsy reason my claim should not be rejected and it should be taken up to higher level for resolving the issue. On that basis on 23-Feb-2016 they have taken up the claim with ECRC (Enhanced Coaching Refund System. Any how claim is still pending Please expedite the Refund at the earliest…

    — Transaction ID: 100000399251741
    — Train No./Name: 22208/SUPER AC EXP
    — PNR No 4835451135
    — Cancellation ID: 100000084143007
    — TDR Zone: SOUTHERN RAILWAY (SR)
    — Registration No: 206160204088

  34. Is it necessary to file TDR for a confirmed e-ticket incase the train is cancelled? I have noticed that the ticket’s status gets cancelled by itself in irctc, but want to know if TDR has to be filed for getting a refund?

    Any information about the same would be appreciated.

    • No need to file TDR.
      100% amount will be refunded to your local bank account. Refund process may take 5-7 days.

      • Hello,

        In case of Waitlisted ticket, does one have to file a TDR explicitly to seek refund? Or does it get cancelled and the refund get processed by itself?
        Further, I guess there is a possibility of a waitlisted ticket to get confirmed after chart preparation. In that case, the final status of the passenger’s ticket is anyway not available online, thereby making it difficult for the passenger. In such a scenario, how does a passenger even know whether his ticket is still waitlisted (in which case automatic cancellation of ticket will happen) or whether his ticket is confirmed at the very last minute (in which case, he might have to file a TDR to seek a refund)?

        • 1) Automatic Cancellation:
          In case if you have Waitlisted e-Ticket then it will automatically be cancelled after Final Train Chart Preparation Time because Waitlisted e-ticket become inValid and you can not travel.

          2) Manual Cancellation: No Automation
          In case of counter waitlisted ticket you may wait until final chart preparation there after you need to walk to the counter window for cancelling it but please note if you have counter waitlisted ticket then it is Valid one and you can travel also.

          3) You can file TDR only after final chart preparation and it should be filed within 3 hours of train departure time.

          Note: If your train is cancelled then no need to file TDR in both the cases it will cancel automatically and refund will be processed. No need to do anything just sit back.

          Thanks

  35. SAURABH SHUKLA says:

    I have filed TDR for my partially confirmed e-ticket before 6 hrs of actual departure of train from the boarding station. I got the status of my TDR as partially repudiated. But I have not received any refund till date even after a lapse of more than 3 months of filing TDR. As per current refund rules I am entitled for refund of full fare(Rule 8 of Refund Rules 2015). Now the status has also been omitted from my IRCTC account. What are the options for me. Please suggest. Whether I can wright to any railway authority, if so please provide me postal or online address.

  36. Pankaj Tacali says:

    TDR claim against PNR no 6141436604 is still pending for balance 50% payment which is already 210 days old filled. Please provide some clear the payment asap.

    Regards
    Pannkaj taxali

  37. I have wrongly filed TDR ,what should I do now?

  38. My train is cancelled. When I filing the TDR for e-ticket,in Reason for TDR , train cancelled option is not given. Which option I will select please guide.

    • Train cancelled option should be there. If its not there you can mention “Train is late”. In both the cases you are eligible to get 100% refund.

  39. Hi,
    I booked the E-ticket and my ticket was in waiting list and did not confirmed. Do I need to file the TDR or the funds will be refunded directly to my account.

    Please help.

    • Hello Basavaraj,
      No need to file TDR Eticket if does not get confirmed, it gets cancelled automatically.
      Wait for next 6 days your amount will be refunded into your bank account.

  40. Dileep kumar kotni says:

    I have booked the ticket for 11 th feb 2016 from nellore to secundrabad.Unfortunately i am unable to catch the train and unable to travelled the train.When i try to file the TDR with selected reason as “passenger not travelled”.But when i submit the TDR request i am getting message like
    “TDR allowed before 4 hours of Scheduled Departure of the train for CNF.”

    Could you please help me whether I was able to file TDR or not?

    Train Details:
    PNR Number:4416655205
    Train name:12709/SIMHAPURI EXP

    • TDR can be filed within 4 hours from the train departs at railway station.
      Sorry to say that you are not allowed to get your money back.

      Regards,
      Ankit

  41. ihave filed TDR IN ONLINE AND MY PNR NUMBER IS 4836873680.WHEN WILL I GET MY MONEY BACK?

  42. Sir, we would like to book 35-40 Tickets from Delhi to Salem(Tamil Nadu) on 28/05/2015. Hence we need your assistance towards booking of tickets in same single coach. Kindly reply and advice us.

  43. Amar Shukla says:

    Dear Sir,
    I have booked a ticket from RMU to ALD for Haridhwar express on 7th Nov, 2015 and Date of Journey was 20th Nov, 2015. For reason train delayed more than 3 hours and the passenger has not traveled, I filled the TDR for the same in IRCTC against my ticket and the status was turned to CR Registered, but the amount was not refunded yet. I am not sure what else I might be missing to get amount refunded. Please let me know what I can do further or else you can drop a mail to amarshukla252@gmail.com Ticket details: DO Transaction :- 7th Nov, 2015. PNR Number :- 2411648624 Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled.
    Kindly request you pl give me status of our TDR AS

    Amar Shukla

  44. ajay kumar tiwari says:

    Suresh Prabhu​ Sir i booked a tatkal ticket(e ticket) for the train number 12702 for date -27/01/16 from hyderabad to mumbai(CSTM) COACH-B1,BERTH-53 sir and the train got late for more than 6 hours so sir i filed a TDR in this case as i didn’t wanted to travel because i wouldn’t be reaching my destination at the expected time and booked a flight instead so sir will i get my refund

    • Hello Ajay,
      TDR refunded amount is totally depends on the Reason you have given while filing.
      Which reason you have selected ?

      If you have selected “Train is late” then 100% amount will be refunded to your account including service Charges too.

  45. SIR I BOOKED TICKET FOR 03 JAN 16 PNR NO 2413471100, DUE TO TRAIN 08 HOURS LATE FILE TDR REF NO 100000083812064 ON 03 JAN16 .BUT TILL DATE REFUNED AMOUNT NOT RECEIVED.

  46. Suneel Modanwal says:

    I booked a Tatkal ticket at 16-jan-2016 for journey at 17-jan-2016. But I dont want to trawell and when I am going to File TDR , I selected the reason,filled EFT/GC Amount,EFT/GC Number but i am not able to TDR when clicks on File TDR. PNR N. 2859123024. can you help me For TDR.

  47. I have booked two tatkal ticket from one person on 5th jan, 2016 for the journey from silchar to lumding at a cost of Rs. 400 and service charge of Rs.22. My tickets were in waitinglist and on the nect day when we tried to board, we found that our tickets were not confirmed when the chart was prepared. When we go back to our home and try to refund the amount,the person said that only Rs.280 is credited to his account. So, i want to know where is the missing money is. Please help me..my tickets have train no. 55616 and PNR no. 6348165963 having booking status of CKWL/15 and CKWL/16. Eagerly waiting your solve reply.

  48. Train No./Name: 12933/KARNAVATI EXP
    PNR No 8641020887
    Date of Journey: 30-Nov-2015
    Date Of Boarding: 30-Nov-2015
    Date of Booking: 02-Nov-2015
    From: MUMBAI CENTRAL (BCT)
    To: AHMEDABAD JN (ADI)
    Boarding: MUMBAI CENTRAL (BCT)
    Resv Upto: AHMEDABAD JN (ADI)
    Quota: GENERAL (GN)
    Class: CHAIR CAR (CC)
    Ticket Type:E-ticket

    TDR Details
    Reason For TDR: Train Cancelled
    TDR Filing Date: 30-Nov-2015 10:43:38 HRS
    TDR Status CR Registered
    Cancellation ID: 100000078124571
    TDR Zone: WESTERN RAILWAY (WR) Registration No: 208151200839

    Train was cancelled and i filed a TDR have’nt received the refund ? please look into it

  49. I travelled from NZM to Surat in train NZM TVC SF EXP 22654 on dated 16/11/2015. My brother have booked waitlisted tatkal ticket for me from Kota reservation counter as I was unable to go to NZM station for booking the same. I have msg the PNR NO. to 139 and get my ticket details on my mobile which I have showed to TTE when he asked for ticket not told him the whole case and also that I will represent counter ticket at Kota station. But he do not agreed for that and fined me as w/o ticket from NZM TO KOTA for ₹1180.
    Now can I file TDR or how can I get that penalty amount which is imposed wrong on me.
    The message which I received from 139(railway enquiry no.) is below:-

    PNR 2856399528
    Train : 22654 – NZM TVC SF EXP
    Dt : 16-11-2015
    BoardingStn : NZM
    ReservedUpTo : ST;
    CLASS : SL
    P1 : Curr Stat : W/L 18;
    P2 : Curr Stat : W/L 19;
    ChartStatus : PREPARED
    Coach Position : NA
    Schd Dep.Time : 10 : 05 hrs.

    • R K Dwivedi says:

      Due late running of my train (12174) on 17-12-2015,I could not board my connecting train (11464) at Bhopal jn. Pl advise what I have to do. I am having partially used ticket,

      • No refund in this case.

        • awdhesh sahu says:

          There is no such option to enter TDR saying “Connecting train was late more than 3 hrs at source station of forward train”

          But why ? Connecting train was late more than 3 hours, so why its not allowed for TDR. Even i don’t see any such options… is that railway is fooling us ? If the train is late how traveller can board the train, they have done no mistake since the gap of connecting train was approx 3 hours… I believe a gap is here and lot of pessengers are impacted with this !!

          • I understand that If your journey involves a change of trains, there is always a risk that a delay to one part of your journey will cause you to miss a connecting train, particularly if the connection time is tight. But Railways online TDR filing system does not have feature to identify your connected journey.

            You are correct online feature is not there while filing TDR, but you can easily claim it at reservation counter.

            Please Note/Answer:
            I’d like to ask why railway should care about your journey plan if you have two different tickets?

            Did you have total ONE ticket to board both the trains? first ticket should have total fare amount and second one should have 0 fare as fare is already added in your first ticket, is it ?

            If this is the case then you can claim you amount at railway station for second ticket only. If you had two tickets then No refund.

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    Google, and found that it’s truly informative. I am gonna watch out for brussels.

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  51. Sir,i have filled tdr but now i want to travel in same train ..how can it possible

  52. alok agrawal says:

    I booked a ticket for delhi-muzaffarnagar for 18th by two trains. 12055 jan shatabdi and new delhi-lullundhur via muzaffaranagar. Both were waitlisted at the time of booking. one of the two were to be obviously cancelled. so 12055 jan shatabdi was done at 1pm but chart were prepared for this train leaving at 3.30 so system didnt take. now as one of the two tickets availed, how to apply for TDR, i am unablke to do it tried, no where found MENU option. which earlier used to be on LHS. pl take this as y request or advise me how to go about it.
    It was e ticket

    alok agrawal

  53. I filed online TDR within 2 hours on 05-Sep-2015 for a confirmed ticket. (Details are, Transaction ID: 100000305967124, Train No./Name: 12419/GOMTI EXP, PNR No: 2209357838The). Train was to leave at 6:0am, it got delayed and thus was re-scheduled to Depart at or after 12:0am from Lucknow. Due to this I had to cancel my Return Journey Ticket also.
    My simple Question is, Does it take such long for Indian Railways to check and return the said Amount!

  54. I booked the e-ticket & my ticket was in waiting list and didn’t confirmed.when i saw chart is prepared. Is it necessary to file tdr or money will be refunded directly to my account

  55. sanjay saxena says:

    Dear Sir,
    As I filed TDR on 5-8-15 for Lokmanya Tilak(22109) train which was late more than 8hrs due to HARDA accident.My destination was from GWALIOR to NZM.
    I also given in writing same day to Railway Office ,Gwalior(M.P.) for TDR cancellation. We were 4E-Tickets.
    Now if i check status of TDR it is showing ‘CR registered’
    May i know when amount will be refund to my account

    Reply
    I am still waiting for refund. Pls. check & let me know.

    Regards
    Sanjay saxena
    PNR-8523558802
    Transaction ID -100000242022054
    Date of Journay- 5-8-15
    Class- Third AC
    GWL to NZM

  56. Hi,
    For I-Ticket (TDR) has to be filed within 30 days from the date of scheduled travel.
    is it same for E-ticket.

    I booked E-ticket but the train itself got cancelled and I was under impression that money will be refunded to my account by virtue of E-ticket , so didn’t do any thing.

    Now it more than month over, is it possible to file a TDR now.. Thanks in advance

    Regards,
    Dinesh Kumar

  57. Kamal Singh says:

    Hi,
    I booked the E-ticket and my ticket was in waiting list and did not confirmed. Do I need to file the TDR or the funds will be refunded directly to my account.

    Please help.

  58. HUKMI CHAND says:

    SIR, 19 JUNE 2015 KO TARIN BOARDING STN NAGPUR PAR NAHI ANE SE TDR FILE KIYA THA PAR ABITAK ACCOUNT ME RUPEES NAHI AYA HAI , JOURNY KA DETAIL :- Transaction ID: 100000211499741 PNR No 4519376286 Train No./Name: 12975 / JAIPUR EXPRESS
    Date of Journey: 19-Jun-2015 Date Of Boarding: 19-Jun-2015 Class: THIRD AC (3A)
    From: NAGPUR (NGP) To: JAIPUR (JP) Boarding: NAGPUR (NGP)
    Resv Upto: JAIPUR (JP) Quota: GENERAL (GN) Ticket Type: E-ticket

    Passenger Details

    SL No. Name Age Gender Berth Preference Food Choice Concession Status
    1 BHOLA RAM 35 Male NO CHOICE CR Approved
    2 MONU DEVI 30 Female SIDE LOWER CR Approved

    Payment Details
    Payment Option:State Bank of India
    Ticket Charge: 2710.0 Service Charge: 44.94 Total: 2754.94
    PLEASE MERE RUPEES ACCOUNT ME BEJANE KI KARPA KE ME EMAIL PAR MASSES BI KAR

  59. Hi there, I would like to subscribe for this website to get most recent
    updates, so where can i do it please help. Thanks.

    • It’s wonderful for us that you are getting ideas from this post as well as from
      our discussion/questions made here.
      Currently we did not provide any news setter feature for now to get notified with latest updates but soon we will be proving it at right side bar you can subscribe from there.

      For any queries please comment. thanks

      • We have filed the TDR for one of the journey due to train derailment
        I have filed 36 hours after the train journey in IRCTC Website
        Now if i check status of TDR it is showing ‘CR registered’
        May i know when amount will be refund to my account

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